How Much Is It?

Looking for a CHEAP generic telephone on hold message service? – Sorry... we don't do 'cheap' - do you? We're not expensive either given most practices earn back their weekly subscription every day with reminders to book in or ask after the services offered!

We've had some people say "oh I got a quote from another on-hold service that was a little bit less than yours - only thing is they don't really understand the vet and pet industry...".

As it happens we're not expensive either, especially when you look at VETtalk On-Hold being an investment rather than a cost - and that's not marketing speak - that's a fact which we'd be happy to explain to you.

Several clients have already paid for all or most of their service just by the content we deliver.

As Australia's only on-hold message service catering exclusively to the veterinary and pet retail sector, we know you wouldn’t operate on any animal using cheap instruments or inexperienced assistants and that's why we only create and deliver vet and pet specific on-hold messages that can not only pay for themselves, but add to your bottom line.

If you are seriously looking for personalised messages for your pet retail or veterinary specific business written and produced by pet industry professionals with a strong media background which reflects you, your practice or retail operation and your professionalism, then welcome to VETtalk On-Hold

You see, part of our job as communications experts is to work closely with veterinarians and pet retailers to improve general communications with clients, staff and suppliers – doing so improves business relationships and dramatically improves outcomes for all concerned.

VETtalk On-Hold is a very small first step towards that goal for many of our clients by creating an initial gateway that will go a long way to improving your virtual ‘front door’. As it happens we can even give you VETtalk On-Hold absolutely free... but you'll need to talk with us first to find out how!

Want us to call you? - Just let us know best time and contact number.
We'll both know in a just few moments whether VETtalk On-Hold is right for you.

 

Pets On Hold - Totally Personalised Pets On Hold - NO CONTRACTS Pets On Hold - NO FAKE RADIO VOICES Pets On Hold - NO TEMPLATES

 

Contact us now for more information:
On a mobile? - Click the number to call!
(02)8205 7730 anytime up to 9pm any day or contact us by email

 

All music used in VETtalk On-Hold licensed exclusively from JewelBeat.com & AudioBlocks

What They're Saying About Us!

When a client writes to us expressing their thoughts we say 'thank-you' and if appropriate, we post it here. Testimonials are nice but long term support is just as important and means we are doing something right. 

Meantime - these are some of the nice comments made by a few of our clients over the past few years... These were received as Pets On Hold - We're now VETtalk On-Hold and will add more comments here soon!
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“We’re very, very happy. On a scale of 1-10… Pets On Hold would be 11, unsurpassed!
We’ve noticed our clients will occasionally mention something they’ve just heard, eg pet insurance “you just told me to ask about pet insurance” often we make a joke about that but it allows us to connect and open up a conversation.

I’m amazed and delighted how making one change – getting Pets On Hold – has created such a flow on. For something so simple and easy to do and update, it’s almost self-perpetuating yet it has a much more widespread effect than you’d think.
Jess Bird – Practice Manager – Diamond Valley Veterinary Hospitals (Vic)
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“I love it when I ring our clinic and get put on hold… cos I love listening to our on-hold…and I work here, so it musn’t be too bad.”
Sally – Vet Nurse – Hamilton Veterinary Clinic – (NSW)
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“We were using someone else, to be honest and used to have lots of people hang up.“
They were a company that just did any old business, but I think because you guys know about the pet industry it makes it a lot easier… plus you recommend messages that we really want.

You often think, does anyone listen?…but obviously they do. People actually ask us questions about stuff you (POH) talk about when they get put on hold…eg when we wanted blood donors… Pets On Hold was our only marketing yet the response was amazing, callers would say ‘put my dog’s name on the list’, amazing!

You guys are also so friendly, easy to talk to and always there to answer my calls or emails which is great… when you message some people it takes them 3 days to get back to you so it’s no wonder we reckon you’re fantastic.”
Georgah - Practice Manager, Hamilton Vet - Newcastle - NSW 
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"We just wanted to let you know how wonderful you have both been to us! 
The level of service, help and professionalism offered to us has been absolutely outstanding, and we thank you most sincerely :)"

Jessica Bird - Practice Manager, Diamond Valley Vets - Eltham & Montmorency - VIC
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"It works – it works!  We’ve had a lot of people, not just one or two, but several who have come off our new ‘Pets On Hold’ and say things like – 'I just heard about your in-house training, can you book me in for that as well as the boarding, please?'.  We’re rapt with the service.”
Glenn Cooke - General Manager of Operations, Pet Resorts Australia Dural & Terrigal   NSW
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"Several of our clients have already commented on how informative the messages have been - thanks for a great service
 Dr Cameron Raine, Hampton Park Veterinary Hospital VIC
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"Still loving the soft tones of Brian and Kaye over the phone. Happy to help promote your business as I think what you guys do is great"
- Dr Peter Chitty, North Shore Veterinary Hospital NSW... with additional Pets On Hold installations for the NSV group in Riverview Veterinary Hospital and Cremorne Veterinary Hospital
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"I have always been hesitant to have anything but music for people on hold because I don’t want to run the risk of annoying people whom we have to keep waiting with marketing / sales information. Pets On Hold messages is a fantastic blend of current and topical pet information that is relevant and interesting to our clients who no longer complain about being on hold.” 
Dr Angus Ross, Ku-Ring-Gai Veterinary Hospital NSW
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"I'm so glad we've moved on from 'chimes on hold' - It's also good to be able to provide regularly updated information for our members"
Loren Murray, Office Manager AVBA (Australian Veterinary Business Association)  QLD 
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“It’s excellent. I just like it because it’s totally seamless, we give you the info – you come up with the dialogue.
It’s getting messages across… and it’s doing it without any hassles or input from us.

Of course the regular updates are great, you guys are professionals at what you do so you provide a professional product - it’s marvellous! And did I mention it’s reasonably priced.”
Ron Shay – Hospital Manager – Brisbane Veterinary Specialist Centre & The Animal Hospital (QLD)
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Pets On Hold - Totally Personalised Pets On Hold - NO CONTRACTS Pets On Hold - NO FAKE RADIO VOICES Pets On Hold - NO TEMPLATES

 

Contact us now for more information:
On a mobile? - Click the number to call!
(02)8205 7730 anytime up to 9pm any day or contact us by email

 

All music used in VETtalk On-Hold licensed exclusively from JewelBeat.com & AudioBlocks

 

What We Deliver


- Seasonal updates (min 4 times/year or more often as required at no extra cost!)
- Start off with 8-10 personalised/branded messages (Male & Female voices)
- Includes all equipment & cables
- Personalised to suit your professional veterinary business style
- Choice of voices and languages (optional extra)
- Mix of professional male & female voices
- Choice of music behind messages or rainforest/background effects
- No music licence required
- No Contracts
- Possible 3rd party advertisers of products & services only you sell (you decide) 
- Total start-up cost includes first 6-8 messages (= 12 to 16 using male & female)
- No extra costs for any ‘instant’ updates or changes you may require. 
- Updates available immediately via the internet and/or email


We know pet owners, veterinarians and veterinary practices and how pet owners like to shop - we also know you want it 'just right' for your valuable clients, so just tell us what you really want and we'll create it for you - no other on-hold phone company has the pet, animal and vet specific content services we offer.

 

 

Pets On Hold - Totally Personalised Pets On Hold - NO CONTRACTS Pets On Hold - NO FAKE RADIO VOICES Pets On Hold - NO TEMPLATES

Contact us now for more information:
On a mobile? - Click the number to call!
(02)8205 7730 anytime up to 9pm any day or contact us by email

All music used in VETtalk On-Hold licensed exclusively from JewelBeat.com & AudioBlocks

Audio Samples

Unlike many other on-hold providers we don't create 'one size fits all' audio so the samples below will give you an idea of a few of the possibilities.

Looking for something different? - we also have a range of other professional voices we can use - just tell us what you are looking for and we'll do our best!

Remember - the samples you'll hear on other 'on-hold' services sound like every radio or TV ad around - very professional of course but they all sound like 'stock standard 'sell Sell SELL' voice-overs'. Do you want that for YOUR practice?

At VETtalk On-Hold we talk to people 'naturally' - remember... no fake radio/tv voice-overs - no templates!


All Natural Vet CareAs the name implies All Natural Vet Care caters for traditional and complementary therapies and required a sound that reflected their practice and philosophy.

These tracks are quite different in style to anything we've done before - but we feel they are a nice fit to this unique vet practice.


 VETtalk On-Hold is designed to not only inform your clients about various services you offer but also to literally 'hold their hands' during what is often a very traumatic and worrying time for them.

Being 'sold to' is not what we do - although we can - but clients tell us our natural calm style of presentation is just what they needed. This is Animal Referral Hospital in Sydney.

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Pet Resorts AustraliaPet Resorts Australia wanted something 'special' for callers to their Dural & Terrigal operations. Looks like it worked! (See testimonials) - Two sample tracks letting callers know this is a very 'special' resort for pets!

  


Pets On Hold - Totally Personalised Pets On Hold - NO CONTRACTS Pets On Hold - NO FAKE RADIO VOICES Pets On Hold - NO TEMPLATES

Contact us now for more information:
On a mobile? - Click the number to call!
(02)8205 7730 anytime up to 9pm any day or contact us by email

All music used in VETtalk On-Hold licensed exclusively from JewelBeat.com & AudioBlocks

More Articles ...

  1. Why The Name Change?

How Much Is It? 
Looking for a CHEAP generic telephone on hold message service? – Sorry... we don't do 'cheap' - do you? 
Read more... 


What They're Saying
Testimonials are nice but long term support is just as important and means we are doing something right. Meantime - these are some of the nice comments made by a few of our clients recently...
Read more...

What We Deliver 
Just tell us what you really want and we'll create it for you - no other on-hold phone company has the pet, animal and vet specific content services we offer.
Read more...

Audio Samples
Unlike many other on-hold providers we don't create 'one size fits all' audio so the samples below will give you an idea of a few of the possibilities.
Read more...

Name Change
So why the name change? Well our bespoke ‘Pets On Hold’ phone message service has been running since 2011 creating on-hold messages exclusively for the Veterinary practices
Read more...

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